Logon has failed due to invalid username and/or password.

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February 19, 2020 17:29

Catherine

Hello – My client is moving from a self-hosted PCRecrutier instance to a cloud one and now that the API has been setup on the cloud I’m trying to test retrieving the access token from https://www.pcrecruiter.net/apidocs_v2/#!/access-token/GetAccessToken_get_0 (it builds the request for you based on the input fields you enter). I’m using the API key and AppId from the account page along with the DatabaseId from my client’s account manager. The credentials I’m using are those that I use to login to my https://main-sequence.3scale.net account. There is a special character (exclamation mark !) in the password but I tried changing the password and that didn’t work either. Please advise.

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February 19, 2020 17:32

Jarrid-PCRecruiter

Hi Catherine,
The 3scale account credentials are not actually used. It would be the username/password for the PCRecruiter login.

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February 19, 2020 17:38

Catherine

Ok thanks! I’ll get those creds from my client and try them instead.

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