I'm having trouble getting the access token


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November 11, 2019 19:13


Hi I can’t seem to get the API to work. Specifically I get the error “Logon has failed due to invalid username and/or password” which doesn’t seem to be true (I’ll explain). Can someone explain what may be going wrong here?

I logged into this site with my user and password pass, then I got the app id and key from this page https://main-sequence.3scale.net/admin/access_details

So that’s 4 things that appear to be correct. I tried out this page https://www.pcrecruiter.net/apidocs_v2/#!/access-token/GetAccessToken_get_0 with a made up a database name to see what message I’d get if it’s incorrect (Invalid Session Id), then I tried with the correct database name. It said

{"errors":“Logon has failed due to invalid username and/or password.”,“pcrErrorCode”:"LOGFAILURE"}

I was able to login just fine with my username and password. I did not log in with my email. I tried using curl too with no luck. Any idea why I’m getting an error?


November 11, 2019 21:39


Can you please email the credentials you’re trying to jarrid (at) mainsequence (dot) net?

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