Exception: 500 Internal Server Error

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July 26, 2021 17:15

Suzi

On or around July 18th we started to have errors occur with two 3rd parties we use for API calls to create invoices in QBO and collect all billing data from PCR. The error occurs on the Get Position by ID line for the QBO connection. (not sure where on the other) Nothing has changed on our end do you have any idea what could be causing these errors?

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July 26, 2021 18:06

Jarrid-PCRecruiter

If the default currency for the position in PCR is set to US instead of USD it will give a 500 error. Is that the error you’re getting?

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July 27, 2021 18:51

Suzi

I am getting a 500 error but the “recipe” is failing when it gets to the position ID.

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July 27, 2021 19:31

Suzi

I changed our default currency to USD but I am still getting the error.

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July 27, 2021 20:39

Jarrid-PCRecruiter

Can you email me the full API request? jarrid (at) mainsequence (dot) net

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