Document does not contain any text

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July 11, 2018 20:06

NWCJeff

Hello,

I have a few end users who are unable to upload resumes. The error message returned is “Document does not contain any text.” There was a previous forum thread but unfortunately no resolution was posted. Any assistance would be greatly appreciated.

Thank you,

Jeff

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July 11, 2018 20:15

Wayne-PCRecruiter

This will happen on occasion if the resume they upload turns out to be unreadable or is just a pdf image that cannot be read.

Do you have the documents and requests which are failing? If so, I can take a look at the request/resumes and attempt to recreate the issue from here. You can send the information to wayne@mainsequence.net

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